Word: marquart
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...experts argue, many Americans are taking safety matters into their own hands. "When people are besieged with new reports of crime every day, the perception grows that, by golly, maybe the cops are ineffective," says crime expert Marquart. "It reinforces the perception of the criminal-justice system not working, and the next thing you know, people are mobilizing to protect themselves...
Though nonwhites account for 60% of Los Angeles' polyglot population, white officers make up 61% of the L.A.P.D. Similar imbalances exist in many heavily ethnic communities around the U.S. and, says sociologist James Marquart of Sam Houston State University, this pattern can encourage police violence. "White police officers don't understand a lot of things that go on in these areas," says Marquart. "One way to deal with that is to use force. It goes across all cultural boundaries...
...Europe a hotel concierge is usually a man in his 50s who has climbed the hotel ranks to win the powerful, lucrative job; but in the U.S. about half the concierges are women. James Marquart, president of the New York State Hotel and Motel Association, finds women more sociable than men, with a better grasp of fine points like the ambience of a restaurant. He also points out that women are more resourceful shoppers. "They have a feel for where things are," says Marquart. "If someone asked me where Tiffany is, I would have to look it up. A woman...