Word: marriott
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...full-fledged pillow fight is under way in the hotel industry, with one chain after another firing shots to claim the title for the industry's most comfortable bed. The latest challenger: Marriott International, which announced last month that it was spending $190 million to replace 628,000 beds in 2,400 hotels with plusher mattresses and 300-thread-count sheets. "It's the biggest makeover in the history of the industry," says J.W. Marriott Jr., chairman and CEO, who (with his sons, below) donned flannel jammies for the announcement. The mattress war began five years ago, when Westin launched...
...they have disrupted Jemaah Islamiyah, built up intelligence on the terrorist group, and foiled attacks. Keelty believes the bombing outside Australia's Jakarta embassy in September, which killed 10 people, was done "on the run" after intelligence disrupted a planned second attack on the city's Marriott hotel...
...President George W., campaigned his way to New York and their second son, Florida's Governor Jeb, battened down his state for another big blow, Hurricane Frances. They watched with pride as half a dozen relatives caucused in delegations from Maryland, Connecticut, Missouri and Rhode Island. When Bill Marriott, the hotel impresario, sprang for a Bush-family dinner at the downtown Ritz-Carlton, 96 people jammed the room. "Lot of unfamiliar straphangers in there," declared the former President...
...that chain's nearly 200 locations. Guests can visit kiosks to check in, check out, upgrade rooms or leave messages for other guests. Hilton has kiosks in Chicago, New York City and Boston and plans to expand to a total of 45 hotels by the end of the year. Marriott is running a pilot kiosk program in a handful of its hotels as well, and the smaller, members-only hotel chain Club Quarters has kiosks in multiple locations...
...this year. Asia is also rebounding from last year's devastating SARS season: compared with 2003, Asian airlines' passenger traffic was up 108% in May, according to IATA, and international arrivals in April rose 120%, reports the WTO. Hotel business is on the upswing too. Says John Wolf, a Marriott International spokesman: "We're experiencing strong leisure-travel demand globally." But the tourism trade can't rest easy yet: more people may be leaving home, but the WTO says they're likely to spend less money than they did four years...