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Albert is unhappy and he isn’t sure why. Sadly, we never care. The root of Albert’s malaise, I think, is that he has sold out. He has entered into a partnership with Huckabees, a chain of K-Mart-like stores, to throw some muscle behind his coalition to save a local wetland. Russell’s sly appropriation of American corporate-speak provide the best moments in the Huckabees script: therapy would be unbecoming for a corporate executive, so Brad rationalizes his sessions with “existential therapists” by insisting they...

Author: NO WRITER ATTRIBUTED | Title: Headline | 11/12/2004 | See Source »

...weak stock market and why long-term interest rates have been falling. But from the data we look at, the economy continues to expand pretty well. Our retail and manufacturing business is strong. We're moving a lot of stuff ahead of the holidays. Our retailer customers include Wal-Mart and Home Depot, and they continue to show expanded shipping patterns and plenty of inventory building. They expect a good holiday season...

Author: /time Magazine | Title: CEO Speaks: Road Warrior | 11/8/2004 | See Source »

...company pays lip service to customer service, but anyone who has endured an airline's phone-support hell or talked to a clueless sales clerk in an electronics store knows the truth. In many cases, the customer comes dead last. A company like Toys "R" Us may blame Wal-Mart for destroying its core toy business, but "[nobody's] customers just walk away; they will put up with a lot of stuff," says business strategist Fred Wiersema. "By the time they switch, they are really...

Author: /time Magazine | Title: Management: After The Flood | 11/8/2004 | See Source »

Albert is unhappy and he isn’t sure why. Sadly, we never care. The root of Albert’s malaise, I think, is that he has sold out. He has entered into a partnership with Huckabees, a chain of K-Mart-like stores, to throw some muscle behind his coalition to save a local wetland. Russell’s sly appropriation of American corporate-speak provide the best moments in the Huckabees script: therapy would be unbecoming for a corporate executive, so Brad rationalizes his sessions with “existential therapists” by insisting they...

Author: NO WRITER ATTRIBUTED | Title: Happening | 11/5/2004 | See Source »

...QUESTIONS: CEO H. Lee Scott on Wal-Mart's retailing reputation...

Author: /time Magazine | Title: Table of Contents: Nov. 1, 2004 | 11/1/2004 | See Source »

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