Word: maslach
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Dates: during 2007-2007
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...also have a lot of misconceptions about who gets stressed out and why. Twenty years ago, psychologists almost exclusively blamed job stress on high workloads or lack of control on the job. More recent studies, says Christina Maslach, a pioneer in burnout research at the University of California, Berkeley, show that unfairness and a mismatch in values between employees and their companies play an increasing role in triggering stress. "Probably one of the strongest predictors is when there's a vacuum of information--silence about why decisions were made the way they were," Maslach says. "Another is having to operate...
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