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Whether you are selling sports cars or produce, it all comes down to service, according to Fumiko Hayashi, 58. "The key is listening to your customers," says the master marketer, who honed her retailing philosophy over nearly three decades at Honda and as president of BMW Tokyo. The new chairman and CEO of Daiei, one of Japan's largest department-store and supermarket chains, will need all that sales savvy to reverse the ailing giant's fortunes. Hayashi must prove she has the same touch in the rag trade that she had selling ragtops. --By Jim Frederick

Author: /time Magazine | Title: People to Watch in International Business | 5/22/2005 | See Source »

...grader that he knows a lot more than he actually does, the vague generality is the key device. A generality is a vague statement that means nothing by itself, but when placed in an essay on a specific subject very well might mean something to the grader. The true master of a generality is the man who can write a 10-page essay, which means nothing at all to him, and have it mean a great deal to anyone who reads it. The generality writer banks on the knowledge possessed by the grader, hoping the marker will read things into...

Author: NO WRITER ATTRIBUTED | Title: Beating the System | 5/18/2005 | See Source »

...fabled “Physics Night”—an informal weekly event on Wednesdays in Leverett Dining Hall—served as one of the models for the study center plan, according to Georgi, who is the Leverett house master...

Author: By Daniel J. Hemel, CRIMSON STAFF WRITER | Title: Proposals To Benefit Undergraduates | 5/18/2005 | See Source »

...summer of middle-aged marriages,” jokes Lowell House Co-Master Diana...

Author: By Brendan R. Linn, CRIMSON STAFF WRITER | Title: City Toasts Gay Marriage Milestone | 5/16/2005 | See Source »

...Leverett House Master Howard Georgi ’68 wrote in an e-mail that, while he was aware that construction was planned for the site, he wasn’t shown designs until February­—despite efforts to meet with HRES officials before then...

Author: By Katherine M. Gray and Natalie I. Sherman, CRIMSON STAFF WRITERSS | Title: Housing Plans Irk Students, Masters | 5/16/2005 | See Source »

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