Word: mayers
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Dates: during 2000-2009
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...Mayer's multicolored documents represent the results of the first action he took as dining services director in the summer of 1997. He wants to put HUDS on the track to professionalism--scrutinizing staff, facilities and budgets to bring them in line with his strategic goals...
...interviews and with staff, Mayer uses the buzzwords of the corporate world: accountability, trust and strategic plans...
...director's office, all of the managers and 10 hourly staff members spent four days together in Western Mass.," Mayer says. "What came out were five initiatives...and the vision wall...
...Each manager and representatives of the hourly staff, Mayer explains, was given a chance to give his or her input. Now, he says, each is accountable for the plan they all developed...
...example, by monitoring managers' computer use, Mayer discovered that some use the resources too little--with unwillingness to learn new technology--or too much--with wasted hours surfing the web. "Am I putting a greater burden on them by asking them to be on the floor?" Mayer asks...