Word: mcdonough
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Dates: during 1990-1999
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Your order is transmitted to the closest facility that has the products. Amazon's newest, in McDonough, Ga., opened in October and stocks more than a million items. Rows of red lights show which products are ordered. Workers move from bulb to bulb, retrieving an item from the shelf above an pressing a button that resets the light. Computers determine which workers go where...
Seattle 93,000 sq. ft. Fernley, Nev. 332,650 Grand Forks, N.D. 130,000 Coffeyville, Kans. 750,000 New Castle, Del. 202,000 Campbellsville, Ky. 770,000 McDonough...
...McDonough plant was designed to ship as many as 20,000 pieces a day. About 60% of orders are shipped via the U.S. Postal Service; nearly everything else goes through United Parcel Service. Both have large facilities within 10 miles of the warehouse. Products that are usually big or heavy (150 lbs. or more) require special delivery...
...caution here is one that applies to utopian visions generally: perfect is always imperfect, as it must be, and imperfect--a world of disappointments and surprises--is as good as it gets. It is hard to know whether McDonough recognizes this. He is in the first blush of success, where he wants everything to be right and believes it is possible. He asks, "Why should it ever be necessary to tear the Gap complex down?" and thinks that the question is rhetorical...
...talking, a man and a woman appear and stop to talk shop loudly no more than 3 ft. from where we are sitting. Though it has to be clear that McDonough and I are in quiet conversation, they bray at each other for several minutes as if we do not exist. To me their behavior is simply a moment of normal human rudeness, though it is a little jarring in a building that is supposed to foster collegial bliss. I suggest to McDonough that civility is something that cannot be designed, and he starts to agree. Then he stops, grows...