Word: mci
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Dates: during 1990-1999
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...Network took bids from the major long distance companies, and contracted with MCI after the company agreed to service Harvard at 95 percent of its normal rates...
...MCI is also billing international calls at 95 percent although Harvard is still trying to negotiate down the rates to frequently called countries such as France and Japan, said Nancy M. Kinchla, who is coordinating the transition between the old Centrex system...
...year, AT&T is tossing in a lifetime waiver of annual fees. Ironically, the cost of introducing the new card has eaten into company profits. And card-issuing rivals are in a snit over AT&T's venture onto their turf. Citibank has switched its long-distance service to MCI...
...network came at a time of increased vulnerability for , AT&T. Although Ma Bell still carries 70% of the U.S.'s long-distance traffic (down from 90% five years ago), it has been fighting a rearguard action to keep its customers from defecting to its feisty competitors, MCI and US Sprint. The glitch simultaneously deflated AT&T's multimillion-dollar "reliability" advertising campaign and handed its competitors a once-in- a-career sales pitch. "An important message to everyone whose telephone is the lifeline of their business," began a print ad rushed out by US Sprint after the breakdown. "Always...
...operators made matters worse on Monday by refusing to give stranded customers instructions for calling via MCI or Sprint -- a standing order that was reversed 3 1/2 hours after the breakdown began, too late to do East Coast businesses any good. To help make amends, AT&T announced late last week that it had asked the Federal Communications Commission for permission to offer long-distance discounts to all callers on Valentine's Day. But the phone company's aura of infallibility will not be so easily repaired...