Word: mckinsey
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Dates: during 1990-1999
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Warren describes how McKinsey conducted its research by sending out surveys to students and alumni, holding meetings, conducting one-on-one interviews and inviting students, faculty and administrators to attend small gatherings where members of the firm took notes about life...
...Oliver, a student who sits on the Institutional Life Committee, says McKinsey prepared a preliminary student survey and then submitted it to the committee for review...
Warren says that McKinsey's preliminary data reveals "class size, student-faculty feedback and faculty advising" are the major areas for improvement...
...addition to their size-related concerns, students also aired grievances about HLS's facilities and its largesse. According to both Warren and Meltzer, the sub-par quality of the Hemenway Gym came up frequently in student responses to McKinsey's inquiries...
...Part of the reason the McKinsey study was undertaken was for a fundraising campaign," Oliver suggests. "There's virtually nothing you can do [to improve HLS] that doesn't require money...