Word: mediateur
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...mediateur, as the ombudsman is called, will be assisted by a dozen high-ranking civil servants, who are, of course, bureaucrats. Unlike the Swedes or Norwegians, who can complain directly to their ombudsmen, Frenchmen who feel mistreated by their government will find a wall of nearly 1,000 Deputies and Senators between them and their mediateur. These politicians will pass complaints to the ombudsman only if they consider them worthy of his attention. Not surprisingly, the arrangement does not please the politicians, one of whom grumped that the new post was "turning us into letter boxes...
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