Word: microsoft
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...year-old wunderkind Microsoftie, Allard wrote an 11-page memo that almost single-handedly persuaded Gates that maybe personal computers should be able to connect to something known as the Internet. Now a 36-year- old V.P., Allard is one of the few people who can get the Microsoft juggernaut to change direction; he's known as one of the "Baby Bills," the company's young up-and-comers, and Gates often talks about how much the two of them have in common. Allard is what technology people call an evangelist: a charismatic guy who's so hysterically excited about...
Xbox headquarters is a surprisingly unimpressive place, a generic office park in Redmond, Wash., across the road from a large gravel pit. Microsoft's inspiring name for this low-rent nerd farm is the Millennium campus, and it's where the company's money-losing projects live. Not for them the manicured lawns and sculpted berms and softball fields and fancy cafeterias of Microsoft's main campus. They get the gravel...
...isolation of the Millennium campus has worked in the Xbox team's favor. The Xbox project is run by five guys, all Microsoft vice presidents, and one thing they realized early on is that while Microsoft was the right place to get the next Xbox built financially, it was totally wrong for it culturally. Microsoft moves slowly and doesn't make sharp turns. It also doesn't play especially well with partners--like the people who write games and make consumer electronics--has little experience building hardware and has never shown much aptitude for nurturing fun, cool brands. So they...
...first problems Allard had to solve was what the new Xbox would look like. It's not a trivial question. The old Xbox is large and forbidding, a matte black and poisonous green plastic crate the size of a VCR. Perfect for hard-core gamers, maybe, but if Microsoft wanted to grow its audience, Allard knew the new Xbox had to look kinder and gentler. The goal was a design that was welcoming but not wimpy, that snagged the soccer moms and NASCAR dads and Britney girls--without losing the Halo boys...
Allard's solution was a good example of un-Microsoft thinking. "Guess how you get great design?" he asks. "You don't try to do it with computer scientists from M.I.T. You don't try to do it the conventional way one would think about from a Microsoft point of view." Instead, Allard hired a sculptor from the Rhode Island School of Design and gave him a long leash. The sculptor turned around and hired a dozen extremely expensive boutique design firms to each come up with a design for the new Xbox. He then picked two winners, one from...