Word: millions
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Dates: during 1990-1999
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...toys, home-improvement products, consumer electronics and software as well. Then there are the equity stakes in start-ups like drugstore.com pets.com and Gear.com and struggling eBay-wannabe divisions: zShops and Auctions. Who are these guys now? What does Amazon represent? And will the company's more than 13 million customers stick around for power drills and wide-screen TVs? "No one's sure where all this is going," says Carrie Johnson, an analyst with Forrester Research and an Amazon optimist. "Initiatives like zShops and Auctions are distracting to the brand. They need a tab on the home page that...
...believers agree on is the wisdom of the company's relentless reinvestment in new markets in lieu of banking premature profits. Bezos' strategic analysis goes like this: customer acquisition is only going to get harder tomorrow, so you have to grab every customer you can today. For those 13 million customers translate into dominant market share. And dominant market share means the power, for instance, to strong-arm suppliers for better deals, which could lead to profitability. BMVP2000...
Your order is transmitted to the closest facility that has the products. Amazon's newest, in McDonough, Ga., opened in October and stocks more than a million items. Rows of red lights show which products are ordered. Workers move from bulb to bulb, retrieving an item from the shelf above an pressing a button that resets the light. Computers determine which workers go where...
...computer assigns your order--a book, a game and a digital camera--to one of Amazon's seven U.S. distribution centers, five of which it opened this year. With 3 million sq. ft., Amazon has 1.5 times the floor space of the Empire State Building...
Amazon trains an elite group of gift wrappers to "make it look like Mom's." Each worker processes 30 packages an hour (those who fail are reassigned to other jobs). For its busiest season yet, Amazon's warehouses are stocked with 4.4 million yards of ribbon and 7.8 million sq. ft. of wrapping paper--which if laid flat would more than cover Disneyland...