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Robert Kerley used to keep his money with a big national bank, and every time he visited his branch, he felt like a walking account number. Tellers rarely greeted him by name, as he had come to expect in Winona, Minn., a town of 27,000 where people tend to know one another. And despite being a longtime customer, he would be fingerprinted with invisible ink when he wanted to make multiple transactions...

Author: /time Magazine | Title: Banking: Big Little Lenders | 5/5/2003 | See Source »

...silver lining in the current economic slump is that it has forced some firms to cut back on telemarketing, just as they have on advertising. Jack Keenan, CEO of Tele Resources in Duluth, Minn., has seen a 40% drop in clients' call-volume requests and has had to cut his staff from 225 to 150 since the end of 2002. Unfortunately, though, fewer cold calls may not mean a reduction in sales pitches. Some firms offer more goods and services when you call them, be it for plane tickets, banking or Internet service...

Author: /time Magazine | Title: Stop Calling Us | 4/28/2003 | See Source »

...ailment fundamentally different in men and women? If not, why do their symptoms seem to differ? And why do treatments such as bypass surgery and angioplasty, which work so well for men, often fail for women? In some ways, says Dr. Sharonne Hayes of the Mayo Clinic in Rochester, Minn., "the findings have allowed us appropriately, and perhaps belatedly, to refocus our efforts...

Author: /time Magazine | Title: The No. 1 Killer Of Women | 4/28/2003 | See Source »

...father improved dramatically, a shift she credits to Agnes. When he died in 1994, his estate was divided among his four children, according to the terms of a prenuptial agreement, with Agnes allowed use of the family home. Today Reckdahl, 66, a retired teacher living in Grove City, Minn., is close to her father's widow, who lives nearby. "To me, she's like an aunt," Reckdahl says. "To our grown children, she's their adored Agnes. And to her step-great-grandchildren, she's Grandma...

Author: /time Magazine | Title: Mom's in Love Again | 4/14/2003 | See Source »

Both the Chain of Lakes located in Minneapolis, Minn. and Centennial Parklands in Sydney have directed the growth of their respective cities; two recent parks, the Parc de Sausset in Paris and the Landschaftspark in Duisberg, Germany have kept the unique histories of their sites as key elements in their design...

Author: By Brian D. Goldstein, CRIMSON STAFF WRITER | Title: Designing A Visible Landscape | 4/4/2003 | See Source »

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