Word: minning
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...apprentice films (I've seen five of the 10) give little indication of the achievements to come, but they have their moments. The Great Flamarion, with Erich Von Stroheim as a jilted, jealous lover, begins with a 1 min. 42 sec. opening shot, in which the camera perches outside a Mexico City vaudeville theater, pauses courteously while customers buy their tickets and present them to the doorman, then tracks slowly down the center aisle for the climax of a cape-twirling act and the beginning of a clown routine. We hear gunfire, and the scene changes; the shot ends...
...subjects only once, and she was stopped a few times. "Out of nowhere a security agent appeared on a motorcycle," she recalls. "One time my digital camera was taken and photos deleted." Even so, she found her subjects to be gracious and accommodating, often permitting a 15-min. session to stretch into 12 hours. One man she met was a former guerrilla who had lost an arm, a leg and part of his sight in a firefight with Israeli soldiers; his brother died as well. "I lay there for four hours," he recalled. "When I felt I would be martyred...
...support staff and offering a new service called Dell Direct, which allows a technician to connect to a customer's computer to root out problems. That's partly in response to harsh criticism after the company didn't initially beef up customer support as business grew, leading to 30-min. waits to talk to a phone rep. Last year Dell also announced it would hire 1,500 more call-center workers. "What I am most excited about is the investment in customer support," says Rollins. "It allows consumers who are not on a network directly, to connect with...
...stage deep in the fifth set where I was about to ask the umpire, 'Can we just arm-wrestle for it?'" MARK KNOWLES, Bahamian tennis player who, together with doubles partner Daniel Nestor, defeated Simon Aspelin and Todd Perry after 6 hr. 9 min. of play in Wimbledon's longest-ever match...
...most impressive results. Worn-out humvees used to be brought into a poorly lit, dirty and disorganized loading bay; now the vehicles move through a bright, gleaming shop floor--with American flags draped from the ceiling--in an assembly-line method, complete with a horn that blares every 23 min. to signal a move to a new station. Workers called waterspiders (named for the bugs that flit across the top of ponds) scurry back and forth to fetch tools and equipment for higher-skilled mechanics, who stay close to the humvees. Evans tracks the slightest delays. When an employee missed...