Word: minoring
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...automaker's Sonata sedan while his entire senior management team hovers around, anxiously awaiting his approval. The execs are justifiably edgy. Engineers added a plastic plate beneath the shifter to prevent spilled coffee and other flotsam from falling into the mechanism and gumming it up. It's a minor change, but no one is treating it that way, least of all Chung, a hard-nosed, detail-oriented boss with a penchant for micromanagement. ("He still makes the decision on how big a Christmas tree to put in the lobby," quips one former Hyundai executive.) After eyeballing the plastic plate from...
...short run, Chung's obsession with quality can be costly. Last year, he delayed the launch of a new Sonata in Korea for two months while engineers cleaned up 50 minor defects. In 2003, he asked Lee, the senior R&D executive, to get rid of an annoying noise made by grinding gears in the transmissions of Kia Amanti sedans. Lee worried that he'd have to shut down production entirely to work on the problem. "I told him that we'd lose two months of sales," he recalls. "The chairman said: 'If it's for quality...
...President's cancer is localized and that his prognosis is good. However, I question the way Reagan was portrayed by members of his staff as a sort of Superman because he seemed to recover so quickly. I fear it is a disservice to imply that major surgery is a minor inconvenience that requires only minimal recuperation. Paula S. Richardson Springfield...
...highly original pairings of acts and the willingness of so many high-priced performers to appear free far outweighed any minor technical glitches. Never have such lofty goals been realized so exuberantly. Rick Emmer Belleville...
...matter might have rested there but did not, in part because the White House refused to answer other questions on the subject. Who was the dermatologist? Why had there been no advance announcement of the operation, however minor? Why was no test for cancer performed on the removed skin? Apparently, after airing details of his colon-cancer operation, Reagan wished to downplay additional medical discussion. But by sealing their lips, White House aides aroused more curiosity than they desired and probably more than the minor procedure deserved. FOREIGN POLICY Bludgeoned with an Umbrella...