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...public relations comeback, right? Maybe to mollified customers, but to professional masters of disaster, who specialize in bailing out companies in crisis, JetBlue is emblematic of a new model of calamity, one that is instantly visible, viral and capable of inflicting business-busting damage. And one that demands a fresh kind of crisis-management approach. Will Yum! Brands, owner of KFC and Taco Bell, never cease to see clips of a rat-infested New York City store on YouTube? "Saying you're sorry might be O.K. for a love-story script, but it's not enough to assure consumers that...

Author: /time Magazine | Title: The New World of Crisis Management | 4/19/2007 | See Source »

Sugarcane. Boosters see Brazil, which meets 40% of its transportation fuel needs through ethanol, as a model to emulate. But critics warn that sugarcane encroaches on wildlife habitat, degrades soils and causes pollution when fields are burned...

Author: /time Magazine | Title: Paved with Green Intentions | 4/19/2007 | See Source »

...menu was very slightly tweaked [from the UK model] to accommodate things like fish and a few salads,” he said, adding that for the most part the restaurant would be identical to its British counterparts...

Author: By Alexander B. Cohn, CRIMSON STAFF WRITER | Title: Oodles of Noodles Coming to Square | 4/19/2007 | See Source »

...fiction board on the Advocate and became its publisher as a senior. He also comped The Crimson but never finished. Savage wrote three articles for The Crimson’s editorial board and one for the news board before moving on to work at Mission Hill and Harvard Model Congress. “Being an English major is great training for being a journalist,” Savage said in a phone interview. He explained that the skills needed for analyzing a long piece of prose are the same as those needed for analyzing, digesting, and explaining lengthy government documents...

Author: By Gabriel J. Daly, CONTRIBUTING WRITER | Title: Savage ’98 Wins Pulitzer Prize | 4/19/2007 | See Source »

...charge an average of $150 to $200 a pop for doing a return. Pricing at these companies regularly rises 5% to 7% a year, according to Kartik Mehta, an analyst at FTN Midwest Securities - evidence that neither is exactly scrambling to hold on to customers. And the business model works even when the $49.95 price tag for TurboTax Deluxe Deduction Maximizer is taken out of the equation; that is, when the cost of switching is low, or nothing at all. Consider that nearly three-quarters of Jackson Hewitt customers have incomes of $30,000 or less, and that anyone with...

Author: /time Magazine | Title: Tax Time: Still Not Do-It-Yourself | 4/16/2007 | See Source »

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