Word: montjoy
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Dates: during 1970-1979
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...Houston Oaks fill 95% of their rooms. Chicago's O'Hare Hilton runs at more than 100% capacity-with strangers bedding down with strangers or sleeping on couches in the lobby and in booths in the restaurant-when storms or fog grounds planes. Says General Manager Lynn Montjoy: "I'm the nasty man who prays for bad weather." Though they deny it, managers often overbook by about 10%. Admits Paul Sheeline, chairman of the Inter-Continental chain: "Hotels overbook a little, like the airlines, because some people do not show...