Word: mountainous
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...comfort, Bernard is not alone, and neither is Sears. The final days of the Internet's first really big Christmas were punctuated by a mountain of undelivered packages and a blizzard of complaints: computers that crashed, orders that vanished, items suddenly out of stock or stuck in the warehouse. In a telling field test, the results of which were released with only five shopping days left, staff members at Andersen Consulting tried ordering 480 gifts at 100 of the most popular online stores and managed to get through only 3 times...
That even goes for where you sit. Amazon offices are scattered across Seattle: the flagship Art Deco Pacific Medical Center, the Pike Street skyscraper, the original Columbia building and so on. Stunning mountain-flanked views of Lake Washington and Puget Sound are the only luxury the spartan corporate aesthetic allows. Employees are crammed two to a bare-walled office and work at Bezos-designed desks made of old doors with legs stuck on them (design director Helen Owen bets me lunch that she will still have a door-desk in five years, even if Amazon flourishes...
Getting great coffee was a comparative breeze. I went directly to the sources--a Hawaiian plantation, cornwellcoffee.com for Kona, and to bluemountaincoffee.com for Jamaica's Blue Mountain beans. This is also when I became a Coffee Bore. At most sites it's easier to get in than to get out, since Webmasters tend to fill all the space available, which online is infinite. Did you know that Kona beans thrive in the dark volcanic soil, sunny mornings and cloudy afternoons of Hawaii? I didn't either, but now I've brought it up at three parties. I've turned into...
...Ashley Prinzi. "When you're bored in class, everything comes back, because this is where it happened." Yet most are learning, however slowly, to move on. Last month a student in Carol Samson's English class was so struck by something she read in the Charles Frazier novel Cold Mountain that she stayed after class to show the passage to Samson. "Your grief hasn't changed a thing," it reads. "All you can choose to do is go on or not." Frank Peterson says he now gives his biology students more in-class assignments so he can work with them...
They had many chances to turn back--and many chances to get caught. They "came close" one day, when an employee of Green Mountain Guns called Harris' house and his father answered the phone. "Hey, your clips are in," the clerk said. His father replied that he hadn't ordered any clips and, as Harris retells it, didn't ask whether the clerk had dialed the right number. If either one had asked just one question, says Harris, "we would've been...