Word: msn
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...online software, in a market dominated by America Online, a division of the company that publishes TIME. And in the process it has done something not even Ted Turner could do: awaken AOL from its slumber and force it to offer its most inspired revision in years. I like MSN 8 better because it's smarter and cheaper. But the new AOL is also pretty cool. There's a lot of fluff in AOL 8--like 1,000 buddy icons, sounds and patterned backgrounds for instant messages--but there are enough real improvements to keep longtime members from jumping ship...
...best new feature in MSN 8 is the Dashboard, a narrow, vertical window that snaps to the right-hand side of your screen and gives you at-a-glance views of the things you most want to see, like stock prices, weather reports and which of your buddies are online. All the content on the Dashboard is customizable; you can even add a personal photo and your own Web links. AOL 8 has something similar called AOL Companion, but because of its awkward design and the way it floats on top of the page, it just gets...
...your report "The Engine Stalls at AOL" [BUSINESS, April 22]: My family just dropped AOL in favor of MSN. Getting through to AOL proved to be more difficult than talking to someone at the White House. AOL seems to have copped the attitude that "we are the biggest, and we don't give a damn what you think of us." Getting online took forever. Now that we have a new service, we have not had one problem, and we are online instantly. Perhaps AOL should take a cue from its competitors on how to treat its customers and not focus...
...them by checking their websites every few days. And besides that, the Wall Street Journal has wonderful tech coverage. You could also check out cnet.com and thedeal.com. If you’re short on time, all the financial news is easily accessible and concise at the financial Yahoo! and MSN sites as well. It’s also always good to invest in a stock. But if you can’t afford to do that, you should at least follow several stocks well...
...BILL GATES is worth more than $30 billion, thanks to his 12.3% stake in a resurgent Microsoft, whose Windows operating system dominates the desktop on 90% of the world's PCs. Gates' empire extends to Internet access (MSN), television (MSNBC and a stake in cable giant Comcast), computer games (Xbox) and even philanthropy (the $24 billion Gates Foundation). Gates, 46, was slow to recognize the importance of the Internet. But with his ambitious .NET initiative--and diminished pressure from antitrust regulators--the world's richest man may end up dominating a whole new realm: cyberspace...