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...Sometimes people think that if they complain,their complaints are not taken seriously, butthat's not true," Dias says. "We do try to resolveindividuals' complaints and complaints of a moresystemic nature."A-7COMPLAINTSCrimsonKurt D. Mueller...

Author: By Jennifer M. Siegel, CONTRIBUTING WRITER | Title: Students Critique Quality of Care at UHS, Cite Misdiagnoses | 11/9/1998 | See Source »

...Marlies Mueller, Senior Preceptor in Romance Languages and Literatures, is much more enthusiastic about the auditorium and the prospect of being closer to her students. "The old auditorium was not good for people who liked to interact with students," she said. Dr. Mueller has been teaching in Boylston for over thirty years. Faculty members like Mueller, who have spent many years in Boylston, were aware of problems with the old building that probably escaped students' notice. "Not one of windows in the old building opened," she remarked. Although the architect was forbidden to alter Boylston's historic facade, many...

Author: By Stephen G. Henry, CONTRIBUTING WRITER | Title: A Brand New Boylston | 10/30/1998 | See Source »

...renovations have also improved the heating and cooling systems, which were formerly centrally controlled and rather unresponsive to temperature changes. "Sometimes in the spring when the air conditioning was on, I used to teach while students wore coats--you could see their breath in the air!" Mueller recalls. The new, modern system is much easier to control and even provides teachers with thermostats for individual classrooms. Difficulties with this system, however, have persuaded university officials that classroom temperature control will soon be discontinued. Elizabeth Randall, project manager for the Boylston renovation, cites wide temperature fluxuations for prompting this step: "People...

Author: By Stephen G. Henry, CONTRIBUTING WRITER | Title: A Brand New Boylston | 10/30/1998 | See Source »

Research suggests that when schools or parents put undue emphasis on grades, learning suffers. A recent study of 412 fifth-graders by Claudia Mueller and Carol Dweck at Columbia University found that kids who are praised for their performance and inherent intelligence are less willing to take risks and have trouble weathering any sort of failure. Kids who receive praise for their hard work and persistence tend to blame failure not on a lack of ability but on not trying hard enough. "This encourages them to sustain their motivation, performance and self-esteem," says Dweck...

Author: /time Magazine | Title: How To Make A Better Student: Their Eight Secrets of Success | 10/19/1998 | See Source »

...entire family lead a tour of every room, including the unfinished ones on the second floor. They work on it when they can, but Rhonda's in customer services at the First Bank of Boaz, and Opie works a second job, landscaping yards from the time he gets off Mueller until dark. And Sundays, the whole family spends the day at church...

Author: /time Magazine | Title: Greetings From America's Secret Capitals | 7/13/1998 | See Source »

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