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FIND A MEDIATOR A neutral third party such as a social worker usually initiates a meeting or a conference call to discuss what each family member can contribute. One family member can handle research and paperwork, another the doctor's visits and a third the shopping and driving. Then the social worker can periodically follow up to see how things are progressing and tweak the system when needed. A mediator can help families find outside help for housework, errand running and home-based medical care. The National Eldercare Locator will assist families that are looking for local resources and answer...

Author: /time Magazine | Title: Families: Taking A Team Approach | 11/18/2002 | See Source »

...They’re as good a defensive corps as we’ve played,” Mazzoleni said. “They don’t allow you a lot of room in the neutral zone, so it’s more of a dump-and-chase game against that team. If you try and beat them, all you’re going to do is play into their game. They’ll counterattack and throw it down your throat...

Author: By Elijah M. Alper, SPECIAL TO THE CRIMSON | Title: M. Hockey Thaws North Country With Sweep | 11/18/2002 | See Source »

...thought we did a lot of things that we needed to do,” Mazzoleni said. “I thought we did good things mixing it up on our forecheck. We pressured at times [and] we jammed the neutral zone at times so we weren’t predictable. We pressured the puck well, got into their shot lanes and really kept things to the perimeter...

Author: By David Mu, CRIMSON STAFF WRITER | Title: M. Hockey Discovers Knack For Net | 11/12/2002 | See Source »

...have been the Harvard Longwood Campus Ombudsperson for the past 12 years. In response to your editorial (“Ombuds and Upwards,” Oct. 24 ), I would like to clarify some points about the work of an ombudsperson. An ombudsperson is an independent, confidential and neutral complaint handler. He or she works outside normal administrative channels, in an informal manner, and has no formal power to dictate change...

Author: By Linda J. Wilcox, | Title: Ombudspeople Work For Fairness, Resolution | 11/4/2002 | See Source »

...office is neutral, both in fact and in appearance. An ombudsperson cannot promise any particular outcome, advocate for a person or position or let their own personal prejudices influence a course of events. While ombudspeople do not believe in mandatory mediation, we offer, as one of our tools, mediation as an option if all involved parties agree. Since we are not decision-makers, we do not arbitrate. Neutrality sometimes is hard for people who care deeply about equity and fairness. But letting go of one’s own issues to respect the choice of the person who comes with...

Author: By Linda J. Wilcox, | Title: Ombudspeople Work For Fairness, Resolution | 11/4/2002 | See Source »

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