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...spark for the latest skirmish is People Express, the fastest-growing airline in the annals of aviation. People is slashing most of its fares this week by 30% to 60%. Passengers can fly from the carrier's Newark base to Miami, Fort Lauderdale and other Florida cities for $69, to Los Angeles and San Francisco for $99, to Minneapolis for $49 and to Greensboro or Raleigh, N.C., for $29. By changing planes in Newark, People Express customers can fly from Chicago to Florida or from Boston to Houston for $99. People's biggest bargain of all is a nonstop flight...
...about in the past: a weekend jaunt to Florida, a crosscountry journey to a grandchild's graduation or a day trip to one of State U.'s road games. Buddy Yorke, a construction worker in Flagler Beach, Fla., has since August made four trips on People from Jacksonville to Newark to visit friends in nearby Roselle, N.J., where he grew up. Each time, he then flew from Newark to Buffalo on People to visit his girlfriend. Says Yorke: "I wasn't an avid traveler...
Though most of the newcomers have imitated People's low-fare strategy, one fledgling carrier went to the opposite extreme. Regent Air, which currently flies only two planes between Los Angeles and Newark, offers lavish $785 flights that feature caviar, French champagne and on-board hairdressers and stenographers. But Regent has also experienced lavish losses: in its first two years it went $38 million into...
Gross overbooking produced a nightmare at Newark's North Terminal on the Sunday after Thanksgiving, People's busiest day of the year. The cramped building was so crowded that human gridlock developed. Hundreds of people never made it onto a plane and spent the night at the airport. On Dec. 20, People stranded 160 Newark-bound passengers in San Francisco because of overbooking...
Even when seats are not sold out, the Newark terminal is inadequate for the 400 flights that the airline operates daily. Not enough chairs can be fitted into the small spaces at the gates, and many passengers sit on the carpet as they wait to board. Burr thinks that this problem will be solved with the construction of a new People terminal at Newark. Scheduled to be completed in 1987, it will be nearly five times as large as the current building...