Word: nhtsa
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October 2009: Toyota recalls 3.8 million vehicles on the grounds that floor mats can trap the pedals. Despite reportedly suspecting problems with pedal design following the Lexus crash, the NHTSA denies the petition made in April; in its report, the administration says "the only defect trend" is the floor-mat problem, and since Toyota already issued a recall, the "contentions that any further investigation is necessary are unsupported...
November 2009: Toyota publicly apologizes to the NHTSA after reporting that the administration found that "no defect exists." Even when closing the book on a complaint, the NHTSA includes a disclaimer in each report explaining that its determination not to look into an issue doesn't constitute a finding that there's definitely no safety-related defect. (See GM's great hopes...
December 2009: NHTSA officials go to Japan to discuss the recall process. A press release from Secretary of Transportation Ray LaHood's office states that the "NHTSA indicates that it expects improvement in [Toyota's] responsiveness in the future...
...Toyota informs the NHTSA that the pedals themselves have a dangerous "sticky" habit. It's not just the floor mats, after...
...NHTSA meets with Toyota in Washington to discuss the sticking-pedal business, and Toyota calls the administration later that day to announce its plans for a wider recall. (See the 50 best inventions...