Word: nighting
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Dates: during 1990-1999
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Many workers consider the night shift a liberating experience. Home Depot's Parker can chauffeur his grandmother around the Los Angeles area and relax by his backyard pool during the day. Andrea Shalal-Esa, the night reporter for the Washington bureau of Reuters news agency, likes working from 6 p.m. to 1 a.m. because it allows her to be a daytime mom to her two children. William Cockshoot, a Chicago commodities trader, finds he is better able to catch a price spread at night that would be snapped up faster by competitors during the day. The corporate investigators who work...
...booming economy, unorthodox working hours also pose important problems. How will companies manage to fill night and weekend positions when they can't find enough people to work a traditional week? Even more important, how will they persuade the highly skilled and well educated, who already have the upper hand in today's tight labor market, to work those odd hours? While devising new ways to attract and hold all types of employees, managers also need to decrease the huge costs associated with off-hours shiftwork. Industrial and other accidents resulting from exhaustion already cost U.S. industry and society over...
...country's leading financial-services firms, is putting that principle into practice at its four regional call centers, in Indianapolis, Ind.; Orlando, Fla.; Phoenix, Ariz.; and Denver. Some 300 of the 3,500 brokers and customer-service representatives at the centers work in the evening or at night, answering calls on everything from account balances to securities prices. When Deborah Maldeney, now a team manager at Schwab's Indianapolis center, joined the company, she took advantage of one of the 40 different job schedules Schwab offered her. She needed to begin work after finishing her evening M.B.A. classes at Butler...
...director at the transplant/surgical specialties intensive-care units, noticed that nurses were still frustrated at having limited access to classes and training and "still don't feel in the loop, because [e-mail] can't replace human contact." At firms such as Schwab, management works hard at dealing with night employees just as they would dayworkers...
There is increasing evidence that people who work the night shift pay a physiological toll as they depart from the basic time clock dictated by their circadian rhythms. They also have more frequent job-related accidents and have to struggle harder to maintain their at-work focus. And when workers suffer, companies suffer. Dr. Martin Moore-Ede, CEO of Boston-based Circadian Technologies and author of The Twenty-Four-Hour Society, observes that the firms that have chosen to "push it to the max get hit later by the hidden problem of fatigue, burnout and stress." Sometimes the results...