Word: nods
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Dates: during 1990-1999
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While this UA did solve my problem, I think he typified most other UAs: friendly, sympathetic, but often lacking the knowledge necessary to assist people having problems. Ask them anything that's technical (as opposed to asking for a form or a stapler), they nod and keep on smiling, but they are not going to be your White Knight...
Quest to own part of N.F.L. team dashed as Jacksonville gets nod...
Dartmouth could only nod and agree...
...situations and one-liners. Periodically Caesar would halt the schoolboy jockeying to read aloud what they had so far. "Read what?" Simon recalls asking. "We haven't written anything yet." But Caesar had culled the best of their ideas as he heard them and, by a wink or nod, had ensured they were recorded by the most junior writer...
...first winner, folks, is Abigail Adams. Mrs. Adams, the Susan Lucci of American Conservatism, has lost the Peninsula nod every year since her death in the early nineteenth century. It was good to see her back in action this year. She's dead, after all, and can't stir up controversy like those pesky living, speaking women you hear so much from these days...