Word: nordstrom
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...truth universally acknowledged that Nordstrom stores have wrapped up the title for top-of-the-line customer service. They will take back returns with a smile, hail you a cab and send out a salesclerk and tailor with armloads of clothes if you're too busy to go shopping. If it's footwear you're after, Nordstrom's vast shoe sections boast up to 150,000 pairs from sizes 4 to 21. "I really like Nordstrom," says Kelly Chandler, 28, a marketing specialist at a Seattle radio station who has shopped at the fashion retailer's flagship store since...
...lipstick called Vanity. Hard Candy has one called Porno and another called Navel. But for names that really scream grotesque, it's tough to beat Urban Decay, whose new fall colors for lips, eyes and nails include Rust, Gash, Gangrene, Vapor and Toxin. Surprisingly, no less a store than Nordstrom's has bought the line, which is selling best in its Mall of America store. Here's what the ghastly set is wearing...
...consultants" offering "pre-owned," "nearly new" and "off-lease" autos at nonnegotiable, uniform prices. Driver's Mart plans to sell the reconditioned cars complete with warranties and 30-day return policies. "When you think of shopping for a car," urges Driver's Mart president Thomas Eggleston, "think Home Depot, Nordstrom. That's a switch...
...Jeffrey, 33, chief operating officer in 1991 and gave him day-to-day responsibility for running the company. The younger Swartz opened new Timberland outlets and, better still, got the company's merchandise into the stores on time. Timberland now runs over 100 "Concept Shops" in retailers such as Nordstrom and Macy's in the U.S. and markets its products in 45 foreign countries. International operations account for 40% of sales...
...still not planning to stick around on the East Coast any longer than I have to. But as I walk around Cambridge in my Eddie Bauer (from Seattle) coat and Nordstrom (from Seattle) shoes sipping poorly made coffee (not from Seattle), I can't help thinking that Boston is rather nice as Eastern cities...