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...homo economicus: a theoretical human being who rationally calculates the costs and benefits of every action before making a decision, used as the basis for a number of economic theories and models...

Author: /time Magazine | Title: Twitter and Gourmet Sex: They're in the Dictionary Now | 9/3/2009 | See Source »

...added these and 264 other entries to the 30th Anniversary Edition, published Sept. 3. To qualify for inclusion in the esteemed lexicon, a word had to have, over the past two years, six quality citations in Collins' digital corpus, a computerized database that scans 2.5 billion words across a number of print and online resources. (See the best social-networking applications...

Author: /time Magazine | Title: Twitter and Gourmet Sex: They're in the Dictionary Now | 9/3/2009 | See Source »

...more than five hours late. When my bag failed to show up, I faced yet another missed connection: to the bus I needed to catch for the two-hour ride to my final destination. So rather than wait in line at the lost-luggage counter, I took a phone number to call in the report later. Which I did - only to be told sternly that lost-baggage reports cannot be taken over the phone, only in person at the airport. (See 50 essential travel tips...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...hefty delivery charge. Three times I asked for a supervisor to whom I could make an appeal. Three times I was told the person I was talking to was a supervisor. (Big labor news: at Delta Airlines, everyone is a boss!) Finally, I asked for a customer-service number so I could lodge a complaint. That's when I found out how the airlines really feel about customer service: Delta no longer has such a number. An unhappy passenger's only recourse is to go to the website and write an e-mail...

Author: /time Magazine | Title: The Airlines' Customer-Complaint Lines: No Answer | 9/3/2009 | See Source »

...agreed that a military solution was the right one for these three troubled provinces. An Amnesty International report released earlier this year condemned Thai security forces for using torture against detainees, not least because such violations would only stoke further radicalization among already disenchanted Muslim youth. Given the steady number of deaths that continue to convulse the region, the government's campaign to win hearts and minds hasn't paid off yet. All the more disheartening information to keep out of those sunny tourist brochures...

Author: /time Magazine | Title: Despite Outreach, Violence Is Up In Southern Thailand | 9/2/2009 | See Source »

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