Word: nyayabhoomi
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...passengers off whenever they can. There are more than 55,000 auto rickshaws in Delhi - motorized versions of the cycle rickshaws of old - and, after government agencies and the police, the drivers "are seen as the most corrupt and crooked lot in Delhi," according to the non-governmental agency NyayaBhoomi, which focuses on improvements in the city's water supply, sanitation and transport and which has studied public perceptions of the tinny three-wheelers and their pilots...
...That may be why, last November, Delhi's rickshaw drivers decided to do something about their image. With a little help from NyayaBhoomi they launched a campaign that promised a new, improved attitude. NyayaBhoomi says that its research shows that an honest driver can make just as much money as his cheating cousin and encouraged rickshaw drivers - about 50 took the bait - to go completely straight and see what happened. "We want to build a new relationship of trust," went one slogan. Another, which was stuck onto the rear of compliant auto rickshaws, read: "I am proud...
...drivers and workers rights' advocates at NyayaBhoomi say the real crooks are the city officials. "Politicians have left no stone unturned to portray auto rickshaw drivers as dishonest, cheats and rude. The reality, however, is that they are the victims of the same political games that have played havoc with the entire public transport system of Delhi," reports NyayaBhoomi's website. "There are scores of other problems which the politicians do not want to address. The result is that in spite of cheating you, most auto drivers live in slums or resettlement colonies. Their children are forced into child labor...
...changing those sort of attitudes may take more than just a fare increase. "You cannot expect these people to change overnight," concedes Rakesh Agarwal, a spokesman for NyayaBhoomi. "We realize that now. This behavior is ingrained into their DNA." Enforcing regulations might help, but the Delhi transport authority seems less than enthusiastic about policing faulty meters and following up complaints about rude drivers. According to the Hindustan Times newspaper there are currently more than 71,000 complaints pending against "errant auto drivers", more than the total number of auto rickshaws in all of Delhi. Last year authorities inspected fewer than...
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