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Although many students with long-term issues express discontent with UHS’ treatment system, students who have received short-term mental health treatment from UHS shower praise upon the system, particularly the accessibility of appointments and the relatively short wait times.
Barreira says that the availability of care is partly a function of the robustness of UHS staff, which he says is one of the largest on a per-student basis for any university in the country.
New patients receive a 20-minute appointment to speak with a clinician by phone within two days of their initial request, and they are then set up with a follow-up appointment to see a UHS therapist in person.
“I think the mental health side of UHS is a lot more helpful than the physical health side,” says Emma, another student who has used UHS’ mental health services and whose name has been changed to maintain her privacy. ?...
Undergraduates who received less than 10 therapy sessions at UHS say they never felt as though their therapy was being restricted, and they were not informed of any limit on the amount of treatment they could receive.