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...space devoted to the DIA's Native American art collection and opening a department to curate a collection of African-American art. Beal ordered that exhibit labels be more accessible to the masses. In one gallery, he added a virtual dining table, with porcelain and silver tableware, to offer a glimpse into the lives of 18th century French aristocrats...
...room where delegates from China were meeting those from Brazil, India and South Africa. They struck a deal and then presented it to Europe and other participants. "It was a global meeting hosted by a European country, in the E.U., in an area where the E.U. had something to offer," says the IMD's Lehmann. "But it was a huge humiliation. Europe was out of the room." "The painful lesson of Copenhagen is that you cannot be taken seriously ... if you are not a serious actor," says Moïsi. (See more about the Copenhagen climate talks...
...with retail spending rising by double-digit percentages every year, the immediate future looks good. For the most part, the companies poised to enjoy the splurge will not be multinational but Chinese. They know their home market, and how to overcome its obstacles. Some also offer instructive examples for foreign enterprises keen to ride the growth of Chinese consumer culture. Here are four: (See pictures of China's infrastructure boom...
...Those same sales staff also offer a key channel for market research, assessing how Master Kong is received in the homeliest neighborhoods. And that all helps further growth. Wei acknowledges that Master Kong has to stay humble. "If you tell people Kang Shifu is a company that makes good coffee, they will never believe it," he says (coffee being too foreign and expensive-sounding). "So our brand extension is limited by our customers." But those customers have been great for Tingyi, especially amid the uncertain economy of 2009, when it was a distinct advantage to be dealing in low-cost...
...Today, Ctrip holds 54% of China's online travel market by revenue, according to CLSA, versus 10% for challenger eLong, which is majority-owned by Expedia and has followed a more fitful progression - initially offering vacation packages, but temporarily withdrawing them in 2007 to focus on air tickets and hotels. Both players offer nearly identical prices, so customer service is a key point of difference. While Chinese Web users have become more sophisticated about researching prices on the Internet, they still prefer to buy tickets by phone (just 35% of Ctrip's customers buy their air tickets via the website...