Word: oit
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University officials announced yesterday that the Office of Information Technology (OIT) and the Administrative Data Project (ADP) will be jointly overseen by a new assistant provost responsible for their management...
Jack Wise, client manager for the Office for Information Technology (OIT), said the upgrade was necessary to accommodate growth in the system, most of which was due to use by administrators rather than by students...
...would like to offer three suggestions to HSTO and to its parent, the Office of Information Technology (OIT). The first is that HSTO should train its employees better. Many of the errors in billing and line activation were simply results of employee error. When a student called and asked to deactivate an unneeded line, an HSTO employee instead deactivated the student's PAC code. Another HSTO employee activated lines by telephone number instead of phone jack number. Unfortunately, the two numbers are not always the same...
Despite all the delays attributable to NYNEX, Student Telephone Group Manager Marina Soler claims OIT has been handling problems better this year than last...
...Although OIT has been handling student telephone concerns with a 24-hour hotline and hours on weekends, it has been unable to handle the actual installation of phones, Soler said...