Word: oit
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When Harvard's Office of Information Technology (OIT) barreled into the the student computer market with manufacturer-subsidized, cut-rate Macintoshes from Apple, Inc., local high-tech merchants were apprehensive. And the business certainly hasn't been smooth, with three outside computer stores in Harvard Square going under in the past six months...
University stores sold 3700 personal and microcomputers to students and assorted departments during the 1985 fiscal year, according to the OIT. Prices for hardware purchased through the University average between 30 and 40 percent below the manufacturers' suggested retail price...
...home computer you purchased through Harvard's Office of Information Technology (OIT) is an Apple Macintosh, then there's a 1 in 5 chance that it will require repairs within the first fifteen months...
...Macintoshes sold through Harvard during the last 15 months, 550 have come back to OIT for service, said Assistant Technical Coordinator Christine Ryan...
Jackson said the repair rate is not much lower for the IBM PC or the Digital Rainbow, both of which are also sold by OIT but serviced by the manufacturers. Spokesmen for both IBM and DEC refused comment...