Word: ombudsman
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...consumer-protection programs, including some already approved by the Senate but not the House (truth in lending, gas-pipeline safety) and several approved by neither (among them, a wholesome-fish-and-poultry act). He also proposed appointing a consumer counsel in the Justice Department-a sort of ombudsman of the marketplace...
...Student Ombudsman...
...What we really need is some kind of student ombudsman, whose sole job would be to keep the Masters and tutors in touch with student opinion," he explained. "There definitely should be someone actively seeking out student feeling on the important issues...
Oregon's incoming Republican Governor Tom McCall, at 6 ft. 5 in. the tallest Governor in the nation, asked for a 15% tax hike to finance his ambitious program. He also urged Oregon to become the first state in the Union to appoint an ombudsman to protect the citizen from police and bureaucratic abuses (TIME, Dec. 2). Said McCall: "It's a modern addition to traditional checks and balances." New Jersey Democrat Richard Hughes in his fifth annual legislative message similarly suggested that his state be the first to establish a public-defender system and outlined an agency...
...power of an ombudsman varies from country to country, but all have common characteristics. They are eminent jurists who investigate citizens' complaints against government officials at little or no charge. Although they are instruments of the legislature, they are only generally answerable to it, and have no links with the executive. Their access to official papers is virtually unlimited, permitting them thorough review of administrative actions. One result is that they defend officials as well as citizens and knowledgeably dismiss most complaints as unfounded. Though all seek justice for individuals, their overriding goal is better administration...