Word: omotenashi
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Once Kitcho's discreet doors finally slid open, it was a lesson in omotenashi, or no-holds-barred hospitality. No detail would be overlooked to make us feel welcome and the experience exceptional. Likewise, we had to fulfill our part of the deal by being appreciative clients. Like a tango, kaiseki is a collaboration between host and guest...
...admired our surroundings, the proprietress, or okami-san, came in to keep us company during the meal. For all her aristocratic bearing, Mrs. Hiroko Yuki turned out to be the soul of Kitcho's omotenashi hospitality. Her warmth instantly turned the cavernous banquet hall into an intimate and lively dinner party. We forgot to be self-conscious about having a stranger watch us eat, and soon we were chatting about everything from climbing Mount Fuji to collecting ceramics. We were eating from heirloom Baccarat crystal dishes in traditional Japanese shapes...
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