Word: opener
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Dates: during 1970-1979
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...appear that the University is losing a lot of its employees. And quite a few people who begin working here are not happy. But Cantor points out that the majority are indeed satisfied working for academia. "Most feel working in an educational environment is more attractive, more relaxed, open and informal than industry," Wickenden says. Cantor points out that once employees have stayed at Harvard more than three years, "the turnover rate is almost invisible." Who knows, maybe they want that Harvard chair...
Another way to improve morale is to liberalize promotions. Cantor says it is relatively easy for employees to move within non-exempt salary grades--one-third of Harvard's open positions are filled from within--but that the jump from secretarial or clerical work to administrative or professional jobs is a problem. "The trouble is that moving up in that area the number of positions becomes devilishly limited," Cantor says. A typical Harvard department might have ten office workers and one administrator, but an industry would have larger departments, with a foreman, three assistant foremen, six supervisors and many assistant...
Still, employees do vent their grievances. At the Kennedy School of Government last month, an informal committee of faculty and staff members persuaded the dean to create the post of personnel officer. Some staff members had been complaining that the open working spaces were often too noisy or overrun with visitors, and that they had trouble working when students and guests lounged on their desks to hold conversations. Others had said the unavailability of supplies was exasperating...
Chafin has taken up many of the Howland report recommendations in the last year. He has encouraged job advancement through a new open competitive process involving a written and oral test. One sergeant has already been promoted and Chafin intends to fill that vacancy this November. In addition, he has sent officers and supervisors to training schools in the metropolitan area for instruction in fingerprinting, criminal investigation, supervisory skills and arson--a move he claims has helped to increase the officer's sense of job security. The union now regrets its push for promotions since sergeants and lieutenants are salaried...
...attempt to open the tests to public scrutiny and to begin answering some of these questions is currently meeting stiff and unwarranted opposition. New York state this year enacted the nation's first "truth in testing" law requiring Education Testing Services (ETS) and other, smaller testing services to mail a student his corrected exam on request...