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Peter Gallagher, the caterpillar-browed actor best known for the TV show The O.C. and films like While You Were Sleeping, is standing on a street corner, cell phone wedged against his shoulder, simultaneously trying to maintain an animated conversation and order a hotdog from a street vendor. Commuters push past him on the sidewalk, and in the background, yellow taxis fight their way through traffic...
Keep wishing. The Snyder family--secretive and at times turbulent--has stubbornly resisted outside investors since the restaurant's inception in 1948. Its fierce devotion to its core business--serving tasty, nonfrozen, nonmicrowaved, made-to-order burgers and fries--has kept the company profitable and growing; remember that hundreds of fast-food-franchise concepts have flamed out since then. "Keep it real simple," Harry Snyder, a co-founder with his wife Esther of In-N-Out, would often say. "Do one thing, and do it the best you can." The company thrived on its stellar customer service and higher-than...
...even telecom service and equipment suppliers that are prospering have reason to be worried, knowing they are in the crosshairs of free voice providers that want to render the industry as they know it obsolete. The biggest threat to the old order is probably Skype Ltd. of Luxembourg, which has attracted more than 405 million customers since it launched software in 2003 that allows free long-distance calls over the Internet. eBay paid $2.6 billion for Skype four years ago because it believed the free voice operator would mesh well with its auction business. It didn't. Now eBay...
...Socrates to Sherlock Holmes teach us from an early age that smart people master their emotions and suffer no blind spots. Classic economic theory extends this fallacy, says Duke University's Dan Ariely, by maintaining that people and institutions rationally "weigh the costs and benefits of every decision in order to optimize the outcome...
That would be bad news for Mexico, and bad news for the U.S. The PRI came to power in 1929 by reestablishing order after the bloody chaos of the Mexican Revolution. It set up an elective dictatorship, one of the world's most corrupt, infamous for ballot-box fraud and notorious for blaming all its epic failings on Washington. The party was also as soulless as its massive, East German-style headquarters in Mexico City. It stood for little more than the cynical acquisition of power and its spoils - the manifestation of Octavio Paz's premise that Mexico...