Word: osterberg
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...services outages appear to be related to the upgrades, though in different ways, according to Rick Osterberg '96, FAS's coordinator of residential computing support. Friday's problems occurred while technicians were preparing for the upgrades. The system was shut down because FAS wanted to be sure no bugs would interfere with the work...
...Osterberg said technicians worked through thenight, backing up all data, flushing out thesystem, and then returning all data to the system...
According to Osterberg, the fact that bothFriday and Saturday's outages affected home/01 wasprobably coincidence. However, at this time FAScannot definitively say what caused any of thedisruptions. Investigations will continue...
...felt that if we did not perform theupgrade, that performance would continue todegrade with increased usage to a point wherethings would be 'too slow' to be acceptable,"Osterberg said...
...whole, Osterberg says the upgrades havebeen successful...