Word: osterman
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...JOAN OSTERMAN DIRECTOR OF PROPERTIES AND FACILITIES, FRONTIER AIRLINES...
...former nurse couldn't stand the "female" airline departments. She burned out in the reservation center "because of the intense phone work," and customer service wasn't really working out either. Then she was pulled in to help the man running the properties department for Continental Airlines in Denver. Osterman found her niche. "That," she says emphatically, "was fun because of the diversity and challenge of the work...
...Osterman, 55, joined Frontier Airlines four years ago and makes sure the infrastructure is in place for the Denver-based low-cost carrier to keep expanding. (Frontier is one of the few airlines that have added cities since Sept. 11.) She negotiates leases, strikes deals with contractors and supervises all the airline's construction projects, including the new headquarters building completed last year...
John Hurt, (4) who showed the lighter side of the Lord in Mel Brooks' 1981 History of the World: Part I. Hurt was also in The Osterman Weekend with...
Boston University psychiatrist Janet Osterman is having trouble recruiting survivors for a research project on awareness at Boston Medical Center because so many refuse to enter the hospital to be interviewed. Osterman says her subjects display all the symptoms of post-traumatic stress disorder, including flashbacks, irrational fears and, particularly common, severe insomnia. "They are afraid to go to sleep," she explains. "Letting go feels too much like going under anesthesia...