Word: otani
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Dates: during 1970-1979
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...service charge automatically added to restaurant checks and hotel bills. Though relentlessly drilled by tour guides on the more free-enterprise aspects of the custom in the U.S., many foreigners become hopelessly confused when the time actually arrives to tip someone. They can also get taken. Chizumi Otani, a Tokyo housewife whose U.S. visit was a 50th birthday present from her family, recently handed a $5 bill to her waitress in a San Francisco restaurant to pay for a $3.30 lunch. The waitress did not return with change, and the visitor was too polite to search her out and demand...