Word: outlet
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...American business had better deliver the real thing, because shoppers like Arlene Cantlon of Riverdale, Ill., are starting to make a scene. Cantlon lost her temper recently in a Venture Stores discount outlet because the chain was making a habit, in her opinion, of failing to have advertised goods in stock. "I asked to speak to the salesgirl in the shoe department, but nobody knew where she was. I waited 35 minutes while they looked for her. Nobody could find her, so I asked to see the store manager. At this point, I had a crowd of customers cheering...
...Seattle, a store salesclerk personally ironed a customer's newly bought shirt so that it would look fresher for an upcoming meeting. Thomas Skidmore, vice president of a Los Angeles-area real estate brokerage, tells of bringing back a squeaky pair of year-old shoes to a local Nordstrom outlet, hoping merely for repairs. Instead, he got a new pair of shoes free...
...full- time home economist, who can work with customers on everything from menu planning to getting bubble gum out of household carpets to figuring how much food to buy for a party of 300. The home-ec experts maintain "special-foods programs" of particular dietary products at each outlet. Says Byerly: "Let's say your doctor prescribed a low-sodium diet. The home economist will give you a blue folder listing everything that you can buy in the store that's low sodium. And each of the products is marked with blue tags on the shelves." The same system...
...Jesus saw that I was ripe for love. He plighted His troth to me and I became His." No self-denial attended this betrothal, only the deepest and most radiant devotion. Therese was a vibrant teenager, bursting with the juice of sanctity, and in Christ she found the ideal outlet for her holy passion. She reveled in his ascetic good looks, his impossible demands, his gentlemanly reticence. For Therese, God was the perfect man -- an amalgam of loving husband, righteous father, adorable son, good-time pal, indefatigable lover -- and she made herself the ultimate acolyte, surrendering to her heart...
Moore says his attitude toward the sport in college was pretty relaxed. He recalls, "I enjoyed playing football at that level--it was a good outlet for my competitive nature. But it was no big deal...