Word: pashmina
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...world's most fashionable women - had to die. After all, they were allowed to live much longer than the laws of fashion usually allow. More than a season? Quelle horreur! Planned obsolescence is all well and good until something so perfect arrives on the scene - think of the pashmina. But now, the baguette's sell-by date has come. And to take its place is a tough-looking rival that could eat the baguette for breakfast. The new bag of the moment is made of black leather and covered in non-precious metal studs. It's more than just part...
...first person I saw in the Sundance greeting center was a guy talking on his cell phone, saying, "Yeah, I'm an agent too." Eager to fit in, I bought a cell phone, sunglasses and a tasteful pink pashmina scarf. I had heard Sundance would be overrun with agents, producers and movie stars. If only that were true. The town is in fact overrun by desperate indie moviemakers. I thought indie was just another word for cheap, artsy films that no one sees. It turns out indie means movies made by rich kids who spend their parents' money without...
...haven't completed the transaction. Some stay. Some bolt. A little hand holding can help reduce the chance of a cut-and-run considerably. First tip: Post a toll-free number, and staff the phones. Ken Seiff, CEO of Bluefly.com which sells discount designer apparel (big holiday seller: $79 pashmina scarves), attributes his company's favorable traffic-to-sales ratio to having enough live customer-service reps (70 during the busiest December weeks, up from just four in September) on hand to answer customer calls and reply to e-mail inquiries. "Everybody who's on the payroll took a turn...