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...more about health care than most of us. She can diagnose heart failure from a chest X ray. She can diagram the intricate circuits of the brain. And if she needed to, she could probably pull off a pretty decent tracheotomy. But when it comes to communicating with patients, Brickell has a problem: she's too healthy. Like most of her classmates, she has spent very little time as a patient. She has never had to weigh the advice of a trusted friend against conflicting orders given by a cold and distant doctor. She has never had to take daily...

Author: /time Magazine | Title: Teaching Doctors To Care | 5/21/2006 | See Source »

...Santa Ocasio, 56, a Dominican immigrant who is fighting a protracted battle with Type 2 diabetes. In a pilot program that is the leading edge of a broad curriculum overhaul at Harvard Medical School, Brickell has been paired with Ocasio for nearly five months. She sees her as a patient every week at the Spanish Clinic of Boston's Brigham and Women's Hospital and tags along on visits to her specialists. In fact, the goal is for Brickell to be there every time Ocasio encounters the health-care system. It's not just a way to learn about treating...

Author: /time Magazine | Title: Teaching Doctors To Care | 5/21/2006 | See Source »

...would the U.S.'s top medical school ask its students to spend valuable time trailing a patient instead of a doctor? At Harvard and other medical schools across the country, educators are beginning to realize that empathy is as valuable to a doctor as any clinical skill. Whether it's acknowledging that a patient was inconvenienced by having to wait an hour before being seen or listening when someone explains why he didn't take his meds, doctors who try to understand their patients may be the best antidote for the widespread dissatisfaction with today's health-care system...

Author: /time Magazine | Title: Teaching Doctors To Care | 5/21/2006 | See Source »

...Guillermo Herrera, who has been running Brigham and Women's Spanish Clinic since he founded it in 1971, better patient-doctor communication is exactly what his growing Hispanic patient population needs. The close relationship between Ocasio and Brickell has helped Ocasio navigate her way to a more honest dialogue with doctors--and eventually to better health. Ocasio had resisted treating her diabetes for a dangerously long time, for example, and even after she started going to the clinic, she refused to take her medication. Only after spending a few weeks with Brickell did Ocasio open up enough to say that...

Author: /time Magazine | Title: Teaching Doctors To Care | 5/21/2006 | See Source »

...Baghdad ER" provides rare footage of medevac crews getting their assignments at the map-filled Tactical Operations Command and inside a Black Hawk transporting a patient. I would have liked to see more of the crucial role played by those air rescue squads. Likewise, the big medical decisions - whether to amputate a limb or move a brain-damaged victim - get short shrift. HBO missed potentially dramatic scenes of those debates. A long, jazzy saxophone solo by a soldier reflects the melancholy mood of patients. But, despite a few emotional scenes, the film failed to plumb the mindset of casualties...

Author: /time Magazine | Title: Saving Countless Private Ryans | 5/20/2006 | See Source »

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