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Word: pcs (lookup in dictionary) (lookup stats)
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...longed for my trusty Macintosh! Macs are easier than PCs in every way, and fixing a software glitch on one is especially simple. (Turn off all the extensions, then turn them back on one by one until you find the offender.) But resolving a PC conflict means entering a time-wasting morass of Washington-sex-scandal dimensions. Still, I had no choice. After fiddling around importantly for a bit, I did what I always end up doing in PC-land: I called the 24-hour, toll-free so-called help line. This turned out to be a mistake...

Author: /time Magazine | Title: Help-Line Hell | 3/29/1999 | See Source »

...business are thinner than Bill Gates' smile. Why should any PC maker have to fix the zillions of problems that can arise when consumers install their own software? A few enlightened manufacturers, such as Dell, offer free lifetime support for any software shipped on their machines. As PCs become interchangeable--one box much the same as any other--consumers should choose a vendor on the basis of customer support...

Author: /time Magazine | Title: Help-Line Hell | 3/29/1999 | See Source »

...plugged power cords into the backs of each computer and the printer, attached the sandwich-size adapters to the opposing ends and plugged them into regular electrical outlets. (The $150 kit also came with extra power strips.) He then installed the software, provided on one CD-ROM, into both PCs. "This was definitely something we were looking for," he says of the new system. "We wanted to be able to share Internet access, transfer documents without having to save them first on floppies, and save large files from one machine to the zip drive we had connected to the other...

Author: /time Magazine | Title: Computers and People: Superconnected | 3/22/1999 | See Source »

...anyone's beta tester. OfficeConnect looks easy enough, but it still requires users to string new cables and install circuit boards inside their computers. "Those add-in cards pretty much eliminate the casual user," says Bruce Kasrel, analyst with Forrester Research. "A lot of people who own PCs are afraid to open them." He expects to see, before long, more home-networking products make use of a computer's far more accessible Universal Serial Bus if additional hardware is needed...

Author: /time Magazine | Title: Computers and People: Superconnected | 3/22/1999 | See Source »

...home entertainment and home automation--are all different," says IDC's Childs. "But eventually they will all merge somehow." Cisco sees its networking software inside everything from TVs to toasters. IBM and Bell Atlantic have said their home networks will be able to include not just PCs but also VCRs and light switches...

Author: /time Magazine | Title: Computers and People: Superconnected | 3/22/1999 | See Source »

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