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...investigation. The physicians who scored low on the test - the poor communicators, who were, say, condescending, judgmental or flippant in their behavior - had generated a disproportionate number of those complaints. Doctors with scores in the bottom quartile on the test's communication-related portion had 70% more legitimate complaints per year of practice than the top-quartile performers; the poor communicators had 4.3 complaints per 100 doctors per year while their higher-scoring peers had 2.5 complaints per 100 doctors per year. No surprise: the link between poor test scores and patient complaints was strongest when it came to doctors...

Author: /time Magazine | Title: Better Bedside Manners | 9/5/2007 | See Source »

...August period. According to French press reports, temperatures only reached seasonal averages around 10 times during those same three months, with highs frequently 10 to 20 degrees below normal. Little wonder the Seine-side version of a Potemkin beach - the annual Paris Plage - drew less people and shorter visits per person this year, or that its food, drinks, and ice cream vendors shut up shop reporting disappointing sales. And these weren't the only merchants affected by the weather...

Author: /time Magazine | Title: Marking the End of a Rotten Summer | 9/4/2007 | See Source »

...schools and parks; and caring for the elderly. After Katrina, AmeriCorps participants descended on the Gulf Coast within 24 hours and have since contributed more than 3 million hours of service. AmeriCorps members earn a small stipend for their volunteering and receive education awards of up to $4,725 per year. Right now, says David Eisner, CEO of the Corporation for National and Community Service, "AmeriCorps is the best-kept secret in America." But under this national-service proposal, the program would more than triple in size, from 75,000 members each year to approximately...

Author: /time Magazine | Title: A Time To Serve | 8/30/2007 | See Source »

...develops leadership," says Asch. "We need to elevate it in the eyes of young people so we can attract the best and the brightest." The idea has been endorsed by Hillary Clinton and Pennsylvanian Republican Senator Arlen Specter, who are co-sponsors of legislation that would allocate $164 million per year for the envisioned 5,000-student academy...

Author: /time Magazine | Title: A Time To Serve | 8/30/2007 | See Source »

...much would all this cost? There are about 4 million babies born each year, and if each receives a $5,000 baby bond, that would be about $20 billion a year; that is, roughly two months of funding for the Iraq war and about half what the government spends per year on the federal prison system. The government would get $1 billion in dividends from the investment and would be able to cash in the bonds that people don't use. At the same time, corporate America would need to play a critical role in a plan for universal national...

Author: /time Magazine | Title: A Time To Serve | 8/30/2007 | See Source »

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