Word: perfection
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Packages are not just objects; they are also data, and in all its decisions, UPS has used the latter to make delivering the former more efficient. Since the late 1980s, the carrier has invested billions in technology to perfect the art of tracking shipments. Data now decides everything from the number of drivers needed each day to the exact routes their trucks should travel. "This traditionally is a company of engineers obsessed with detail," says Doug Caldwell, a principal at ParcelResearch.com based in Portland, Ore. "And all of those hundreds of little things add up to impressive advantages in efficiency...
With the annual Heptagonal Championship only four days away, Sunday’s USATF New England Championships at Harvard’s Gordon Indoor Track provided a perfect opportunity for members of the Crimson’s track and field teams to get one more race under their belt...
...grand-jury subpoena over its management of safety issues, as well as a Securities and Exchange Commission subpoena asking it to produce documents related to its "disclosure policy and practices." As its president acknowledged, the company is speeding toward a reckoning. "I myself, as well as Toyota, am not perfect. At times, we do find defects," he said. "But in such situations, we always stop, strive to understand the problem and make changes to improve further." It's not clear the company has done that in this case, and in failing to do so it may have driven itself...
...their own party's filibuster, and 13 Republicans Wednesday votes for passage of the measure, which includes tax incentives for employers who hire and money for highway construction. That gave Reid his first victory since the passage of health care reform on Christmas Eve. Reid's strategy was "perfect," says Senator Claire McCaskill, a Missouri Democrat, who adds that it "smoked out people on the merits of the proposition because we kept it small and simple. And I think the more we can do pieces of legislation that are easily explained and easily understood, the harder it is for [Republicans...
...sense, repertory concerts are artistically riskier than premieres. Both performers and listeners tend to engage new music with greater spontaneity and sincerity. To the audience, novelty grants the right to have an opinion; to the musicians, it offers a chance to experiment, play, and even occasionally be less than perfect...