Word: personable
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Dates: during 2000-2009
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...technophiles, which is why they are interested in Sunnygram," says co-founder Matt Ahart, "so it seems inconvenient to burden them with having to set up and maintain fax equipment." Along with individualized newsletters, which are basically a compendium of all e-mails and photos sent to a person's account that week, Sunnygram subscribers get a self-addressed stamped envelope. They can hand-write replies and mail them to the company, which scans and e-mails the notes to the right people. Or they can call a toll-free number and leave a message for Sunnygram to transcribe...
...jazz-loving Marchionne, who left Italy as a teenager to move to Canada and for a while lived just across the river from Detroit, is not a micromanager. He declined to be interviewed, but in a first-person account of the Fiat turnaround published in Harvard Business Review, he talked about how he had abandoned the "Great Man model of leadership" that long characterized the Italian firm. Fiat's Great Man was the late Gianni Agnelli, grandson of founder Giovanni, whose family was nothing short of Italian industrial royalty and still controls the firm...
...Ahmadinejad had lavished attention on the veterans of the Iran-Iraq war and given special preferences for university admissions to their children. "He works so hard for us," an elderly woman in a chador said. "He doesn't sleep at night." A younger woman said, "He is the one person who really supports our class of people. Everyone has been insulting him, but I believe that the Messiah is supporting him. I saw it in a dream." (See pictures of Ahmadinejad...
Then there's the privacy issue. Google has the technology to track every page and book a person reads, how long they spend on a given page and what books they purchase. Yet the agreement makes no mention of how much of this information will be collected or how it will be used. "That really flies in the face of core principal library values of protecting patron privacy," says Williams. "This agreement is completely silent on the issue of privacy." (Read "Why Google Wants You to Google Yourself...
...kitchen is a strange crossroads zone where high culture and manual labor collide. It's radically globalized and borderless, with workers from Liberia and India and Moldova. (The hotel is called, inevitably, the Imperial.) Ali's kitchen is, like Britain, something of a muddle: "If the Imperial were a person, thought Gabe, you would say here is someone who does not know...