Word: phoning
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...brief time on that bright, blue September morning, it seemed that the hidden vulnerability of the American colossus had been laid bare. The desperate decisions of some World Trade Center employees to leap to their deaths rather than burn in the flames, the heartrending phone calls of the doomed passengers on the fateful flights, the apocalyptic tsunami of dust that engulfed lower Manhattan as the Twin Towers imploded and fell--this was America's waking nightmare...
Learn that truth, and learn it well: what you do at work is the boss's business. Xora and SurfControl are just some of the new technologies from a host of companies that have sprung up in the past two years peddling products and services--software, GPS, video and phone surveillance, even investigators--that let managers get to know you really well. The worst mole sits right on your desk. Your computer can be rigged to lock down work files, restrict Web searches and flag e-mailed jokes about the CEO's wife...
Computers aren't the only office snitches. Slightly more than half of employers surveyed monitor how much time their employees spend on the phone, and even track calls--up from 9% in 2001. Companies are required to inform every nonemployee that they're listening in, which is why you hear, "This call is being monitored for quality assurance." But there's no such protection for staff members. Bosses monitor calls with programs like Nice Systems', which sends an alert if your voice reaches a certain decibel level or you blurt out profane language or a competitor's name...
...interview after the boss read his blog; he was later hired by the Oregon Shakespeare Festival to "build buzz online." Trunk, who now blogs about workplace issues on Brazen Careerist, says telling young workers not to blog is like telling a baby boomer not to use the phone. "When major corporations try too hard to block the electronic community," she says, "Generation Y just leaves...
...TIME Mobile, you can now read Quotes of the Day from TIME.com on the web browser of your cell phone or mobile device. Go to mobile.time.com