Word: phoning
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...hear them pleading on the phone, and we can't help but cry. Terrified civilians in outlying villages constantly call. There is nothing we can do." --SAMI YAZBEK, chief of the Lebanese Red Cross in Tyre...
...This is the Israeli army. We are about to increase our military operations in south Lebanon, and you are advised to leave immediately to north of the Litani." --ANONYMOUS Recorded phone message received by Lebanese community leaders
...service called Dell Direct, which allows a technician to connect to a customer's computer to root out problems. That's partly in response to harsh criticism after the company didn't initially beef up customer support as business grew, leading to 30-min. waits to talk to a phone rep. Last year Dell also announced it would hire 1,500 more call-center workers. "What I am most excited about is the investment in customer support," says Rollins. "It allows consumers who are not on a network directly, to connect with us the same way a big corporate client...
...Bush's way is facing a stern test now that the crisis in Lebanon has dragged the Administration into the role of potential peacemaker. Before dispatching Secretary of State Condoleezza Rice to the region, Bush initiated a series of phone calls from Air Force One and the Oval Office to leaders around the region. Making a virtue of necessity, the President's team says it sees the opportunity for a "leadership moment" - and, however counterintuitive, an unexpected new chance to make headway on Bush's grand goal of leaving the Middle East more democratic than he found it. Ahead...
...Israel appears to have resurrected the station specifically for the current military campaign. The Israelis also are using more unorthodox methods of conveying their warning - SMS text messages and recorded voice messages to local officials. Hassan Dbouk, who works with Tyre's municipality, says he received an early morning phone call on his landline and heard a voice say "This is the Israeli Army. We are about to increase our military operations in south Lebanon and you are advised to leave immediately to north of the Litani." "I'm staying," Dbouk says...