Word: pleasant
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Dates: during 1980-1989
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Color us both crimson after your February 9 article concerning a recent University survey on SAT preparation. Imagine my dismay, in the wake of a lengthy but pleasant phone call from one of your reporters, to find our 15-minute discussion reduced to the one-liner with which I ended the interview...
...there is an image problem here. It does not help, in the iron hat and cow horns department, that Zurbriggen is an exceptionally pious Roman Catholic, who confounds the European sporting press by praying at least twice a day. He is a loner, a man who, in a perfectly pleasant way, keeps his distance. World-class ski racers are traveling performers who migrate together from resort to resort for something like eleven months a year, and who eat, share cable cars, log lobby time and wait out bad weather with the same few dozen people. In such a one-ring...
...working people who provide the basis for me to pursue skating at all. In a way, by skating and appearing on television, I'm saying a little danke schon to the public." Her "you're welcome" comes in the form of a shimmering wardrobe, a pleasant apartment and a white Wartburg sedan, for which she did not have to wait twelve years. "When you do well, you simply have certain privileges," she says. "That's true everywhere...
...invading Britain to teach her majesty's civil servants to be more civil. California's Sterling Consulting Group has been hired to give 900 employees of the government's Export Credits Guarantee Department lessons on how to be nice to their customers by using, among other things, a pleasant tone of voice and careful choice of words. "We don't give smile training, or teach people how to say 'Have a nice day!' " says Consultant Karen Dunn...
Like anyone newly famous, Lacroix is making adjustments, not all of them pleasant. On the bright side, he has assembled an exceptionally warm, cohesive staff. Some observers suggest that Picart is moving too quickly, that the house may have problems delivering on its copious orders. However, the first luxe collection is arriving in stores on time or ahead of schedule. A potentially more serious worry is Picart's contract with Agache President Bernard Arnault, whose expertise is in the real estate business and who may want a return on his $8 million investment unrealistically soon...