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...idea that the store can be a destination, a pleasant rather than an off-putting experience, has been popularized by retailers such as Barnes & Noble, which added lounge chairs and coffee bars, turning the bookstore into a relaxed, meet-and-greet emporium. Children's stores entice their young clientele with play areas and performances, while athletic retailers like Oshman's and the Sports Authority woo customers with batting cages, on-site golf pros and roller hockey games in the parking lot. Veer beyond the All-Clad pots offered at Williams-Sonoma and you might just stumble upon a cooking class...

Author: /time Magazine | Title: That's Retail-tainment! | 12/7/1998 | See Source »

...that Starr wasn't seen wearing buckled shoes and a peaked black hat was probably a public relations victory in and of itself. In a separate interview, a group of Starr's hard-nosed assistants also appeared without suits and ties, looking like actors in the world's least pleasant Dockers commercial while they explained how standard prosecutorial procedures required them to make Monica Lewinsky...

Author: /time Magazine | Title: If You Can't Beat 'Em... | 12/7/1998 | See Source »

...notion of Walt Disney as a less than cheerful soul will ring disturbingly in the minds of older Americans taught by years of relentless publicity to think of Disney as "a quiet, pleasant man you might not look twice at on the street," to quote an old corporate promotional piece--a man whose modest mission was simply "to bring happiness to the millions." Going along with the gag, he implied that the task was easy for him because he always whistled while he worked: "I don't have depressed moods. I'm happy, just very, very happy...

Author: /time Magazine | Title: Walt Disney: Ruler Of The Magic Kingdom | 12/7/1998 | See Source »

...grandchildren are in key positions). Carol Phillips, who founded the Clinique line for the company, describes Lauder's management style as highly creative. She conducted business in subtly elegant comfort. "Her conference room was like a dining room, and everything was perfect. In the office were all the pleasant things that go with running a household...

Author: /time Magazine | Title: Beauty Queen: Estee Lauder | 12/7/1998 | See Source »

...pleasant living amid this. Just ask Julia Howell and her husband Bob. The couple live on a farm near Hooker, about midway between Guymon and Liberal, where four generations of Howells have grown wheat and raised families. Now feisty Julia Howell, 69, talks about her "40,000 neighbors" and explains why she seals the farmhouse windows, stuffs pillows into the chimney and seldom ventures outdoors without a face mask...

Author: /time Magazine | Title: Corporate Welfare: The Empire Of The Pigs | 11/30/1998 | See Source »

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